Shipping policy
Last updated: July 2026
Thank you for shopping with The Essential Roti !
Order Processing
Orders are typically processed within 2–3 business days after they are placed. Orders are processed Monday through Saturday, excluding public holidays.
Once your order has been dispatched, you will receive a confirmation email containing your tracking details.
Shipping
We currently ship across India.
Estimated delivery timelines are:
- Metro cities: 2–5 business days
- Other locations: 4–7 business days
Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any promotional offers for complimentary shipping will be communicated on our website.
Order Tracking
Once your order has been shipped, you will receive an email with your tracking information. If you experience any issues tracking your shipment, please contact us at hello@theessentialroti.com.
Delivery Delays
While we strive to deliver every order on time, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding should this happen.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate when placing your order.
The Essential Roti is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Need Help?
If you have any questions regarding your order or shipping, we'd be happy to help.