Terms of service
Last updated: July 29, 2026
OVERVIEW
Welcome to The Essential Roti. Throughout these Terms of Service, the terms "we", "us", and "our" refer to The Essential Roti.
The Essential Roti operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide our Services to you.
By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.
SECTION 1 – ELIGIBILITY & ACCOUNT
By using our Services, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.
When placing an order or creating an account, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
SECTION 2 – PRODUCTS
We strive to display our products as accurately as possible. However, colours and product appearance may vary slightly depending on your device, screen settings, lighting conditions, and photography.
As each garment is carefully produced, slight variations in colour, texture, embroidery placement, or finishing may naturally occur and should not be considered defects.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase our products.
Orders are confirmed only after successful payment and acceptance by The Essential Roti.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product availability
- Pricing errors
- Suspected fraudulent activity
- Incomplete or inaccurate information
If an order is cancelled after payment has been received, the amount paid will be refunded to your original payment method.
Returns and refunds are governed by our Return & Refund Policy.
SECTION 4 – PRICING
All prices displayed are in Indian Rupees (INR).
Prices are subject to change without prior notice.
Applicable taxes and shipping charges (if any) will be calculated and displayed during checkout before payment.
SECTION 5 – SHIPPING
Orders are generally processed within 2–3 business days.
Estimated delivery timelines are provided for reference only and are not guaranteed.
We are not responsible for delays caused by courier partners, weather conditions, natural disasters, strikes, public holidays, or other events beyond our reasonable control.
For complete shipping information, please refer to our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website—including but not limited to:
- The Essential Roti name
- Logo
- Product names
- Product descriptions
- Photography
- Graphics
- Illustrations
- Website design
- Text
is the property of The Essential Roti and is protected under applicable copyright, trademark, and intellectual property laws.
No material from this website may be copied, reproduced, distributed, modified, or used without our prior written permission.
SECTION 7 – THIRD-PARTY SERVICES
Our website may include links to third-party websites or services.
We are not responsible for the content, policies, or practices of any third-party websites.
Your use of any third-party service is at your own risk.
SECTION 8 – SHOPIFY
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services.
While Shopify powers our store, all purchases made through this website are solely between you and The Essential Roti.
Shopify is not responsible for any products purchased from us or any disputes relating to such purchases.
SECTION 9 – PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By using our Services, you consent to the collection and processing of your information as described in that policy.
SECTION 10 – USER CONDUCT
You agree not to:
- Use our Services for unlawful purposes.
- Interfere with the security or operation of the website.
- Upload malicious software or harmful code.
- Copy or misuse our intellectual property.
- Attempt to gain unauthorized access to our systems.
We reserve the right to suspend or terminate access to our Services if these Terms are violated.
SECTION 11 – FEEDBACK
If you voluntarily provide us with suggestions, ideas, reviews, or feedback, you grant The Essential Roti the right to use, reproduce, modify, and publish such feedback without restriction or compensation.
SECTION 12 – ERRORS & OMISSIONS
Occasionally there may be typographical errors, pricing inaccuracies, or omissions on our website.
We reserve the right to correct such errors and to update or cancel orders if necessary.
SECTION 13 – DISCLAIMER
Our Services and products are provided on an "as available" and "as is" basis.
To the fullest extent permitted by applicable law, The Essential Roti disclaims all warranties, whether express or implied, including warranties of merchantability and fitness for a particular purpose.
SECTION 14 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Essential Roti shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or the purchase or use of our products.
Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.
SECTION 15 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.
SECTION 16 – CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective immediately upon being posted on this page.
Your continued use of our Services after such changes constitutes your acceptance of the revised Terms.
SECTION 17 – CONTACT US
If you have any questions regarding these Terms of Service, please contact us:
The Essential Roti
📍 YOUR REGISTERED BUSINESS ADDRESS
📞 YOUR CONTACT NUMBER (optional)
GSTIN: YOUR GST NUMBER (once available)